Client service officer

CLIENT SERVICES OFFICER: REGISTRATION SERVICES ESSA REF NO:
FSP-KROO-28270771-20230629-1

SALARY : R241 485 per annum
CENTRE : Labour Centre: Kroonstad

REQUIREMENTS : Matriculation/ Grade 12. Knowledge: All Labour Legislations and
Regulations, Private Employment Agency regulations and related ILO
conventions, Public Service Regulations, Public Service Act, Knowledge of
the Departmental Policies, Procedures and Guidelines, Batho Pele
principles. Skills: Interpersonal, Telephone etiquette, Interviewing,
Computer literacy, Communication, Ability to interpret legislation, Problem
Solving.
DUTIES : Render services at help desk as the first point of entry within the Registration
Services. Render Employment Services to all the Clients who visit the
Labour Centre. Resolve all complaints on all Labour Legislations received
from Clients. Receive all Unemployment Insurance Benefits Applications
and Employer declarations. Receive application forms in terms of
Compensation for Injuries & Diseases Act (COIDA) and Employer
registration forms for COIDA.
ENQUIRIES : Mr S Malope Tel No: (056) 2151 812

APPLICATIONS : To apply follow the link https://essa.labour.gov.za/EssaOnline/WebBeans/